Frequently Asked Questions
Planning a stay at Smiling Tusker? Start here. From choosing your tent and planning a safari to understanding camp timings and booking terms, here are answers to the questions guests often have before their Manas experience. If you still have something you'd like to know, our team is happy to help.
Q. What types of accommodation are available at Smiling Tusker?
Smiling Tusker offers three types of accommodation: Luxury Machan Tents, Cottage Tents and Outdoor Camping Tents. Each is designed for a different kind of stay, from comfortable luxury to a more authentic outdoor camping experience.
Q. How far is Smiling Tusker from Manas National Park?
Smiling Tusker is located in the Manas landscape, making it a convenient base for exploring Manas National Park and its surrounding attractions. Our team can also help you plan your safari and other local experiences.
Q. What activities can I enjoy around Manas?
There is much more to Manas than a jeep safari. Depending on your itinerary, you can enjoy jeep safari, elephant safari, river rafting, bird watching, cycling, tea-garden walks, village visits, sunset views by the Beki River, campfire and traditional dance performances.
Q. Can I arrange a safari through Smiling Tusker?
Yes. Jeep safari and elephant safari are among the experiences available around Manas. Safari arrangements are subject to availability and the applicable rules and permissions of the national park.
Q. Does Smiling Tusker have a restaurant?
Yes. The camp has a restaurant serving homely and hygienic food, with both local cuisine and continental options available.
Q. Can I bring outside food or drinks?
No. Outside food and drinks are not permitted at the camp, including packaged snacks and beverages. This is also part of the camp's effort to reduce unnecessary plastic waste.
Q. What are the check-in and check-out timings?
Check-in is at 1:00 PM and check-out is at 11:00 AM. If you have specific arrival or departure requirements, it is best to discuss them with the camp in advance.
Q. What should I carry when visiting the camp?
A valid original ID and address proof is mandatory for every guest. For your time outdoors, comfortable clothing, suitable footwear, sun protection and personal essentials are also recommended.
Q. How much advance payment is required to confirm a booking?
50% of the total booking amount is required in advance to confirm your reservation. The remaining balance must be paid one week before your scheduled arrival. Payments are accepted through account transfer, UPI or card; cash payments are not accepted.
Q. What is the cancellation and refund policy?
A full refund is available when cancellation is made at least 15 days before the scheduled stay. A 50% refund applies when cancellation is made 7 days before the stay, while cancellations within the last 7 days are non-refundable.